Social Services
Illinois Department of Human Services
You can find an office that offers the services you’re looking for by clicking on this page. There are brief descriptions of the different offices and the types of services they offer under the locator.
Costumer Help Line: (800) 843-6154
The Help Line can asnwer questions about case status, benefits, services or eligibility.
Hours: Monday – Friday 8:00AM to 5:00PM
To check if you are eligible to apply for benefits refer to this page. This link will also help you find out if you are eligible for other benefits such as cash assistance and/or health coverage. The website is available in Spanish too.
If you already know you are eligible for SNAP you can apply here. The applications are also available in Spanish.
These are benefits that are ready in 5 days or less from the date you apply.
You can apply if:
- Your monthly income, cash and bank accounts are less than your rent or mortgage plus your utility costs, OR
- Your monthly income is less than $150 and your cash and bank accounts are not more than $100, OR
- At least one person in your household is a migrant farm worker and your cash and bank accounts are not more than $100.
- You must have valid identification. We prefer photo identification. We will also take other kinds of identification.
For more information visit this page.
What is a Link card: Anyone approved to receive cash assistance or SNAP (Food Stamps) benefits will be issued an Illinois Link card. The Illinois Link card is a plastic card that looks and works like a debit card. The LINK card is typically used to buy groceries.
To apply for SNAP services (to later be issued a LINK card) visit this page.
Help Line: (800) 678-5465
Language options of English, Arabic, Chinese, Polish, Spanish, or Urdu.
What is Health Insurance: Guides you into different health insurance plans, when to enroll for these plans, long-term care and insurance for individuals with disabilities.
This link sends you to a page with a list of financial assistance programs in Illinois. These programs can help you find low-cost health care, rental housing assistance, help you pay for medicine, and couseling services among other things.
All Kids Hotline: (866) 255-5437
All Kids has two programs for pregnant women:
Medicaid Presumptive Eligibility (MPE): Offers immediate, temporary coverage for outpatient healthcare for pregnant women.
Moms & Babies: Covers healthcare for women while they are pregnant and for 60 days after the baby is born. Moms & Babies covers both outpatient healthcare and inpatient hospital care, including delivery.
How it works: The programs (which can be applied to simulatenously) give pregnant women the care they need to keep their babies healthy. If you are eligible, MPE will cover you for pregnancy care starting the day you apply until your Moms & Babies application is reviewed.
You can find the application for the programs here. Please note you can apply online, request an application through email, and if you still have more questions you can call the hotline above.
Location: 801 South Paulina Street Chicago, IL 60612
Phone: (312) 996-7555
For case-by-case instructions on what numbers/offices to call refer to this page.
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